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Children's Medical Services - Special services for children with special needs
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Service Coordination

A service coordinator is the person who helps organize how the services and supports listed on your Individualized Family Support Plan (IFSP) will be provided. This includes activities that help support your family and meet your needs.

When your child is referred to Early Steps, you will be assigned a service coordinator. Your service coordinator will:

  • Conduct First Contact activities
  • Arrange Individualized Family Support Plan (IFSP) meetings in settings that are comfortable and convenient to your family and that will help your family participate as a full team member
  • Discuss current concerns
  • Provide prior notice of IFSP meetings
  • Facilitate the Individualized Family Support Plan meetings
  • Assist your child and family in receiving the Early Steps services and supports listed on your Individualized Family Support Plan
  • Ensure Procedural Safeguards
  • Contact your family at least every three months by telephone or face-to-face
  • Talk to you about your family's satisfaction with the supports and services you are receiving
  • Provide information that will help your family with your child's development
  • Help you get information on parent and advocacy support organizations
  • Assist with transition activities

To learn more about service coordinators, please contact your local Early Steps office.